OUR CONDO RULES

HOUSE RULES

No smoking Not suitable for pets No parties or events Check-in is anytime after 4PM Check out by 11AM Self check-in with keypad Please see the rental terms below. We know you will be awesome guests, but we have to provide the below for those who may not be as awesome as you:-). Please review the "what to bring" list. CONDO and AMENITIES This property features standard items including telephone, cable, Wi-Fi, central air/heat, microwave, coffee maker, toaster, blender, pots and pans, dishes, utensils and glassware. All other specific amenities TVs, DVD Player, DVDs, patio furniture, recreational games, equipment and similar items are provided by the owner, but are not guaranteed. All of the equipment at our property should be in working order upon check in. Please report any problems to the owner immediately. The furniture should be left the same way in which you found it upon your arrival. Public facilities and elevators are maintained by the resort and are not our responsibility. Contact the front desk for updates on facilities availability. Their phone number is listed in the condo. LINENS Sheets and towels are provided. Standard beds will be made up with linens and a bedspread. Please keep all linens and pillows in the condo. Linens for the hide-a-bed are located in the master bedroom closet. Maid service is available for an additional charge. WHAT TO BRING Condiments, coffee, Keurig pods, food, spices, paper towels, plastic wrap and aluminum foil, trash bags, toilet paper, charcoal, beach towels, sun block, and anything to make your vacation a memorable one! Paper products are supplied but will not be replenished. ARRIVALS Check-in time for all guests is after 4:00 p.m. to allow the housekeeping staff time to prepare your vacation home properly. We will complete all agreements and check-in instructions before you leave for your trip. You will be given digital access codes so you will be able to go directly to the condo. You will also need to check in with the Beach Club during business hours to pay their fee separately and get armbands for access to their facilities. Photo ID is required. Their phone number is listed in the condo. DEPARTURES CHECK-OUT TIME IS 11:00 A.M. AND IS STRICTLY ENFORCED. The door code will expire at checkout time. Cleaning crews work on very tight schedules in order to get units ready for new guests. During Low Seasons check-out departure times may be more flexible based upon availability. Ask if available. OCCUPANCY POLICY (6 maximum) We work very hard to maintain a quiet family atmosphere for the enjoyment of our guests and neighbors. We will rent only to families and responsible adults over the age of 23. Any use of the vacation home for purposes other than family vacations must be addressed at the time of the reservation. Visiting guests must vacate the property by the 10 p.m. quiet time. PARKING There is one reserved parking space in the garage and other vehicles may be parked outside in the parking lot. If someone is parked in your space please notify security or beach club desk immediately. Under no conditions may you park in another unit’s parking space. Your vehicle is subject to towing if this occurs. Pointe West Security strictly enforces this policy. No vehicle may be backed in to a parking space in the garage. If you do so and your trailer hitch damages the wall you will be charged $200.00 for the repair. Keep all vehicles on pavement to prevent booting and fines. PETS Pets are not allowed. Violation of the no pet policy will result in a $200.00 fine. PROPERTY RULES WELCOME! We hope you enjoy your stay. This property is privately owned and furnished. DO NOT REMOVE ANYTHING from the suite. The suite is carefully inspected upon your departure with an itemized list, ANYTHING missing or damaged from condo will be deducted from the deposit (this includes linens, silverware, glasses, décor, etc.). Please do not use towels in suite for beach towels (excessive cleaning fee may apply). You may be charged for any towels or linens that are stained or ruined. THIS UNIT IS NON-SMOKING INCLUDING THE BALCONIES. ($200 fee will apply if smoking is reported or detected). DO NOT OPEN WINDOWS and KEEP DOORS CLOSED AND LOCKED AT ALL TIMES. NO PARTIES ALLOWED. VIOLATORS WILL FACE IMMEDIATE EVICTION WITHOUT REFUND. No loud music, TV, instruments nor loud voices are allowed. Noisy, disorderly or offensive conduct, or conduct annoying or disturbing to other residents will not be tolerated. Pointe West Security patrols the property 24/7. QUIET TIME IS 10 p.m. GALVESTON CURFEW ORDINANCE Guests under 16; indoors by 10:00 pm, guests ages 16 & 17; indoors by midnight. FIREARMS OR DRUGS OF ANY TYPE ARE NOT PERMITTED IN THE UNIT OR ON ANY POINTE WEST PROPERTY. 1. Please make sure ALL trash is out of the house and in the trash receptacle located to the right of the elevator (a short walk). 2. Load and start dishwasher. Ensure all pans and appliances used are clean. 3. Return all furniture to the original position. 4. Make sure you collect all of your belongings. Additional fees will be charged for costs incurred to mail items left behind, carry out trash, wash dishes, dry clean soiled items, putting furniture or decorations back, etc. We want every guest to have a great time. Enjoy your stay! We look forward to serving your vacation needs in the future. Thanks again for being our guests! Chris & Rose Owners Interaction with guests This wonderful condo is our second home. After completion of the reservation process, a unique door code will be issue to guests to access the lock on the door.

Cancellation Policy

Cancel within 48 hours after booking to receive a full refund.

Pet Policy

Pets are not allowed. Violation of the no pet policy will result in a $200.00 fine.

What to Bring

Condiments, coffee, Keurig pods, food, spices, paper towels, plastic wrap and aluminum foil, trash bags, toilet paper, charcoal, beach towels, sun block, and anything to make your vacation a memorable one! Paper products are supplied but will not be replenished.

Fees

***15% Hotel tax and $125 cleaning fee will apply *** 50% Deposit (non-refundable) Balance due 30 days before arrival $10 one-time Pointe West Resort Fee (payable directly to resort) Security Deposit $300 (you will be charged 3 days prior to arrival) Same-day refund on security deposit will be given (if no damage to condo)

QUESTIONS?

Before you submit a question, check if we addressed it in our  list of Frequently Asked Questions (FAQs), list of amenities and house rules.